Alaskan Adventure Guest Services Team

Alaskan Adventure Guest Services Team Posted by Whaler's Cove Lodge on 01/05/2026 Job Basics Industry Sector: Bike, Fishing, Hunting/Shooting, Lifestyle, Outdoor Job Categories: Customer Service, Dude - Guest Ranch Staff, Guide (raft,fish,bike hunt,horse etc.), Hospitality & Lodge Staff, Operations, Outfitter- Adventure Travel Staff, Sales - Inside - Product & Reservations Company Type: Recreation, Service State: AK City: Angoon Country: United States Required Experience: 3 - 5 years Job Type: Seasonal Full Time Salary: $4000 - $5000/month (DOE) Required to Relocate: Yes Required to Travel: No Employee May Telecommute: No Job Seeker Must Live Within: 50+ miles Job Description & Requirements Wanted: Masters of Experience Creation! Alaska's reknowned Whaler's Cove Lodge is currently seeking to fill the following positions for the 2026 Summer Season (see below for position descriptions... or visit WhalersCoverLodge.com for expanded Job Descriptions): Guest Service Crew Member Housekeeper (3) FOH Lead FOH Server (3) 1) Guest Services Crew Whaler’s Cove Lodge is entering into its 44th Season of hosting Sport Fishing and Wilderness Adventures. We are looking for an enthusiastic Guest Service member. The role of Guest Services is to create a positive guest experience that includes: first point of contact through the reservation process, travel, arrival & welcoming, friendly departures, daily activities, processed fish shipments, and gift shop sales for up to 32 Guests per day, for an approximate 71 day operating season with guests, with up to 21 days pre-guests and 14 days post guests. The lodge is located in Southeast Alaska, on Killisnoo Island, just off of Admiralty Island National Monument, near the City of Angoon. This is a remote wilderness lodge specializing in salt & freshwater fishing and ecotourism. Responsibilities ü Communications. ü Hosting bi-weekly Welcome and/or Goodbye speeches. ü Accepting and tending to all (in-house) guest requests and communication with other departments (Restaurant, Housekeeping, Maintenance etc.) if so required. ü Fielding Guest requests for changes in daily boat schedule. ü Assisting Guest Services Lead in coordinating special activities or evening events. ü Distribution of guest transportation arrival and departure manifests. ü Guest Correspondence. ü Preparing and processing employee vessel rental related paperwork & fees. ü Processing marina registration paperwork & fees. ü Meeting and greeting guests after each fishing day to socialize and to take pictures on the dock. ü Tending to the gift shop. Selling merchandise to both guests and employees. Restocking and re-arranging when necessary. 2) Housekeeper Whaler’s Cove Lodge is entering into its 44th Season of hosting Sport Fishing and Wilderness Adventures. We are looking for talented and energetic Housekeepers. Housekeepers are responsible for assuring that the highest degree of room quality and guest care is maintained at all times. Housekeepers work under the supervision of the Housekeeping Manager. This is a unique housekeeping environment. All guest accommodations are in cabins spread out over 4 acres. The housekeeping team will be working in all types of weather (including inclement weather), walking between cabins in the rain, and taking shoes on/off throughout the day. The team will wear radios for efficient communication and will follow the guidance of the Housekeeping Manager for work efficiency. Tasks and Responsibilities Participate in the daily activities of the housekeeping department to include appropriate cleaning and sanitation of all guest rooms, common areas, washrooms, and all public spaces. Cleaning windows inside and outside, as needed. Uphold the highest standards of sanitation, safety, and conduct. Knowledge of OSHA and safety standards within Housekeeping department. Daily communication with the Housekeeping Manager regarding the status of the property, including any maintenance or repair requirements. Engage in ensuring that the lodge aesthetic is upheld. Assist the Housekeeping Manager with all duties as required, which include but is not limited to: stocking and maintaining in-room guest amenities and housekeeping supply closets daily, daily room bussing, guest personal laundry, washing and folding of housekeeping linens. 3) Front of House Lead Whaler’s Cove Lodge is entering into its 44th Season of hosting Sport Fishing and Wilderness Adventures. We are looking for an inspirational Front of House Lead. The primary responsibilities of the Front of House (FOH) team are to provide our guests with a clean, relaxing, and