Conference Administrative Assistant

POSITION SUMMARY: The Conference Administrative Assistant supports the mission-driven operations of the YMCA of the Rockies – Estes Park Center, a family and group conference and retreat destination serving over 150,000 guests annually. This position provides essential administrative and guest service support to the Conference Department, ensuring efficient coordination and exceptional hospitality for all conference groups. Responsibilities include managing phone and email communication, maintaining accurate data and records, preparing correspondence, and assisting with all aspects of conference logistics to create a welcoming and organized environment for guests and staff. OUR CULTURE: We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds healthy spirit, mind, and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other. ESSENTIAL FUNCTIONS: Provide professional office phone reception for the Conference Department, including radio communication with Group Leaders, Set-Up Team Members, and staff across departments. Process and respond to emails sent to the general Conference Department inbox in a timely and professional manner. Enter, update, and verify conference event details within the Maestro reservation system (training provided). Identify incomplete or inaccurate group event orders and assist Conference Coordinators in obtaining accurate information regarding meeting room set