Guest Experience Coordinator Supervisor

Under Canvas is America’s leading glamping company. We welcome go-getters of all types who are able to jump in head first and contribute to a fast-growing company. As a Guest Experience Coordinator Supervisor, you thrive on engaging with guests, creating extraordinary outdoor experiences, and being a brand ambassador for Under Canvas. This is a seasonal, hourly position that includes the option of team member housing for the duration of employment. This position is ideal if you love working outdoors for long periods of time and requires cross-departmental collaboration in a number of functional areas. Competencies Effective Communication Adaptagility Decision Making Initiative Key Responsibilities Ability to exhibit leadership skills via team management, delegation, and prioritization, all while positively engaging with on-site guests and upcoming arrivals Effectively coordinate and execute tasks cross-departmentally including but not limited to, Guest Experience, Front Desk, Adventures, Food & Beverage & Groups Welcome guests as they arrive, confirm their on-site activities, and set the tone for the duration of their stay Share passion, knowledge, and recommendations for activities and attractions to experience in the local community Anticipate workflow and appropriately delegate tasks to Guest Experience team Coordinate off-site activities for guests and clients by maintaining and building relationships with third-party adventure vendors. Maintain weekly calls with corporate Adventures team to troubleshoot challenges and discuss future opportunities. Exercise best judgement, tact, and resourcefulness when exercising company policies and addressing concerns with the appropriate department(s) as needed Find ways to streamline processes to maximize efficiency and resource use Cultivate and share resources and leads with headquarter teams for departmental growth Conduct on-site activities consisting of but not limited to stargazing, nature walks, yoga, live music, spe