Guest Services & Hospitality Assistant

The Guest Services & Hospitality Assistant plays a vital and versatile role in the day-to-day operations at Shadowcliff and is cross-trained to provide support for the Administration & Guest Services Manager, the Hospitality & Housekeeping Lead, and the Compassionate Kitchen. As Guest Services Assistant, responsibilities include working with a diverse group of people, having knowledge of Shadowcliff’s lodging options, pricing, and policies; answering the phone, managing the reservation system, responding to emails, completing laundry (washing, folding and bundling), other office related and administrative tasks, daily housekeeping in and around the front office area/lounge/guest kitchen, and participating in kitchen clean-up rotation. As Hospitality Assistant, responsibilities include working as a team to provide a variety of services, primarily housekeeping, with periodic kitchen assistance, and special projects for the full Shadowcliff campus and our guests with close attention to health and safety policies and procedures. Under the guidance of the Hospitality Lead, workers will provide detailed and conscientious demonstration of duties including housekeeping/cleaning in accordance with protocols, assisting the Front Office with hospitality laundry, assisting the Compassionate Kitchen Cook with meal preparation, food service, and kitchen clean-up as required, and assisting the Maintenance - Groundskeeper with special projects for Shadowcliff's facilities and grounds as schedule permits (no experience required). This is a  hands-on and people-centered role for someone who thrives in maintaining curiosity and finding purpose in service-related assignments while joyfully upholding a spirit of care and versatility. Visit our Job Board for full job description and to apply.