Guest Services Supervisor

As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture. Summary Responsible for supervising guest service and ticketing operations, acting as the guest services manager on duty during his/her absence, and overseeing the collection, reconciliation, and submittal of daily ticket sales receipts, as well as collecting and submitting daily cruise ship reconciliation for vouchers in order to secure and increase sales, while offering top of the line services and a better product for tramway guests. Part-time and full-time schedules are available. We're excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense. Pay and Benefits: Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company. Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value. Starting Rate: $23.00 - DOE Responsibilities Job Duties Functions as the acting Guest Services Manager during his/her absences. Oversee both guest services and ticketing functions and assists with the maintenance of excellent customer services. On a continuous basis, provides daily supervision of, Cultural Guardian, Lead Host/Ticket Agent and Host/Ticket Agent staff, and will be