Highland Center Lodge Crew

AMC is seeking Lodge Crew for the Highland Center. This entry level position works in food service and/or housekeeping and has a focus on positive guest service. Lodge Crew working in food service support the communal dining experience at the Highland Center through the service of meals and maintaining a high level of cleanliness in both the front and back of house. Lodge Crew working in housekeeping ensure that guests visiting Highland Center feel at home in a clean well cared for lodge nestled in Crawford Notch. What you’ll be doing: Assist guests and visitors in a positive manner. Respond to any problems or special requests with a professional demeanor. Interact with guests regarding local information, lodge amenities, organizational efforts and programs. Set up, serve, and cleanup of meal service. Daily breakfast/salad/deli bar upkeep, prep and service of customers. Clean and sanitize all food service and dining areas on a daily basis. Set up, serve and break down of catering and bar services. Follow instructions and support supervisory cooks on duty in preparing the daily meals. Participate in the daily cleaning and upkeep of guest rooms, common areas and bathrooms of the Highland Center and other buildings. Process recycling and kitchen compost daily. Participate in deep cleaning of the lodge and other areas on a weekly/monthly basis or as instructed. Help with snow shoveling and lawn/garden maintenance. Qualifications What we are looking for: Past experience in camp operations, hospitality and/or work in the outdoors is preferred. Exceptional public service skills and a commitment to the mission of the Appalachian Mountain Club. Exceptional customer service skills. Prior food service experience is preferred but not necessary. Success in performing a wide range assigned tasks. Must be a team player, detail oriented, well organized, highly flexible, adaptable, and resourceful. Physical abilities needed: Ability to operate standard office computers and machines,