Host

As the Host at our Restaurant, you are the first point of contact for all guests. You play a vital role in setting the tone for the overall dining experience, ensuring each guest feels welcome, cared for, and appreciated from the moment they enter. Your responsibilities include greeting guests with warmth and hospitality, managing reservations and seating, and ensuring smooth communication between the kitchen and service teams. The ideal candidate embodies the spirit of hospitality, exuding professionalism, grace, and an innate understanding of guest needs. They are organized, thrive in high-pressure environments, and work seamlessly with the rest of the service team to ensure that each dining experience is exceptional. ESSENTIAL DUTIES & RESPONSIBILITIES Greet guests upon arrival, escort them to their tables, and provide menus while maintaining a warm and welcoming demeanor. Manage reservations and the waitlist during peak hours, providing accurate wait times and coordinating seating efficiently. Communicate effectively with servers, kitchen staff, and management to ensure a smooth guest experience from arrival to departure. Answer incoming calls, handle reservations, and respond to inquiries about the restaurant’s services and offerings. Seat guests in a way that balances guest preferences and server availability to maintain smooth service flow. Assist the service team with tasks such as water service, resetting tables, and clearing dishes to support a seamless dining experience. Perform necessary side work such as preparing stations, organizing the waiting area, and ensuring the host stand remains tidy and functional. Provide support to bartenders or baristas when needed, ensuring timely and efficient beverage service. Handle take-out orders and special requests from guests with attention to detail and accuracy. Actively participate in ongoing training sessions to enhance service skills and maintain knowledge of restaurant operations. Ensure all company policies,