Host

Responsible for making an initial positive impression with restaurant guests by greeting them in a friendly manner when they first arrive at the restaurant, answering questions, seating guests at tables and making sure they are satisfied.  Manage fair and appropriate table loads for servers. ESSENTIAL FUNCTIONS Greet guests promptly and in a polite, positive manner; answer questions as necessary; acknowledge guests as they leave and invite them to return Anticipate guest needs and respond appropriately with a sense of urgency Answer telephone and direct calls when necessary Assist the Server with delivering bread, serving water and other beverages, and replenishing supplies Maintain pleasant dining experience by serving food and beverages in a friendly and efficient manner, checking on guests regularly, communicating with kitchen, and attending to guest needs Perform setup/clean-up duties before and after each meal service including vacuuming, arranging furniture, and changing linens Complete all “side work” including stocking service areas with coffee, food, tableware, and linens Report gratuities at the end of each shift as required by company policy and law Performs such other related duties as directed or required SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE Partial High School education; High School Diploma/G.E.D. equivalent preferred Food Safety certification; strong sanitation habits National Park food service experience preferred Ability to learn and use food service POS system including computerized cash register and credit card terminal Ability to solve guest problems and refer to management as necessary Physical and Mental Requirements Move about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently; otherwise move in a changing environment Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 40 lbs. occasional