Housekeeping Supervisor

At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today! Summary of Position: Manage the activities of the housekeeping and public areas department ensuring outstanding service for resort guests. Responsibilities: Responsible for interviewing, selecting, training, and scheduling of all housekeeping and public area staff to ensure safe, quality and efficient operations. Ensure all housekeeping and public area staff uphold all departmental procedures, rules, regulations and standards. Monitor and develop employee performance by providing supervision and professional development, conducting counseling and evaluations, and delivering recognition. Personally inspect the facility on a daily basis including all guest rooms and public areas. Release clean rooms to the front desk in a timely manner. Comply with and ensure compliance with lost and found and key security procedures. Order and maintain an adequate inventory of guest amenities and housekeeping supplies. Respond to all guest requests or complaints in a timely manner. Communicate closely with the front desk on all guest room and public area related needs. Perform all administrative duties as required to successfully manage the department. Participate in company Manager on Duty program. Understand Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas. Other duties per Duties Checklist and as assigned. Position Requirements: Excellent customer service and people skills Must be able to work a variety of day, night, weekend, holiday shifts Strong communication and interpersonal skills with the ability to interact with many types of personalities Intermediate Computer Skills- Microsoft Office (Word, Excel) and Hotel Management Systems A