Housekeeping Supervisor

Summary As a Housekeeping Supervisor, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. We pride ourselves on providing guests with a camping experience that includes all the comforts and luxury of home. Your role is to lead a team of housekeepers to provide guests with a consistently clean and comfortable environment in their tent for the duration of their stay. You will work side-by-side with your team to deliver results. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Decision Making Initiative Key Responsibilities Think critically to respond and react quickly to ever changing situations on property Be an active listener, an approachable leader, and available to lend support Interact regularly with all co-workers and guests Meet regularly with camp leadership to ensure overall camp success and guest satisfaction Anticipate workflow and appropriately delegate tasks Find ways to streamline processes to maximize efficiency and resource use Lead by example Inspire your team to be engaged and committed to excellence, celebrating team results Work with front desk supervisor to ensure all lost and found items are properly handled Prioritize cleaning rooms based on inventory, requests, and guarantees Assist management in hiring, training, scheduling, and coaching team members Lead the housekeeping team in Under Canvas sustainability efforts Lead your team to meet deadlines by while maintaining high standards Develop trust and mutual respect among the team Participate in weekly and daily meetings to ensure the Housekeepers are well informed about, upcoming events or groups, and any other special events or arrivals Inspect what you expect from your housekeepers and provide timely, constructive feedback Ensure you are appropriately staffed and working efficiently with available resources