IT & A/V Assistant

The IT & Audio Video Technician Assistant position at AMB West will assist in the following primary roles: General IT Helpdesk technician troubleshooting Windows PC, Printers and other IT devices at various locations. Setup, monitor, troubleshoot and maintain Audio Video facilities for guest and staff meetings. Other IT projects assigned by IT manager. As part of a hospitality destination facility, this position requires a blend of technical expertise, problem-solving skills, and excellent interpersonal abilities. You will be expected to spend time at both properties - Mountain Sky Guest Ranch and West Creek Ranch. Preference will be given to candidates that are available from May-October. Job Duties and Responsibilities Equipment Setup and Configuration: Perform "preflight" checks for guest groups prior to presentations at our West Creek Ranch Facilities. This includes testing the A/V system and working with meeting attendees to make sure there presentations work smoothly and equipment is in good working order. Monitor meeting presentation and be available for any technical issues that arise during meeting. Troubleshooting Skills: Quickly diagnose and resolve technical glitches during meetings and for staff requests. Troubleshoot connectivity issues, audio feedback, and video distortions. Adapt to unforeseen challenges with composure. Collaboration and Communication: Work closely with non-technical staff and guests on A/V and General IT requests as directed by IT manager. Maintain clear communication with team members via email and IT ticketing system Exercise patience and professionalism when interacting with guests and staff. Required Skills Understand AV, IT, and general PC and Mac technologies. Knowledge of Microsoft PowerPoint, Apple Keynote, or Google Slides a plus. Microsoft Office suite. IT Certification nice to have, but not mandatory. Apply troubleshooting techniques to maintain uninterrupted audiovisual experiences. Interact courteously with guests, staf