Jackson Visitors Center General Manager

Provide excellence service by directing managers and staff in all retail and food service operations, including a consistently high standard of guest service, cleanliness, product presentation, organization, cost control, and sales. This is a hands-on position to lead and inspire managers and employees in Jackson Visitor Center daily. ​This position reports to the Operations Manager. ESSENTIAL FUNCTIONS Monitor, problem solve and direct managers and employees to ensure efficient and safe completion of all food and retail daily tasks Train, on-board, and schedule staff; manage staff appropriately to enforce standards and minimize personnel conflicts Ensure accurate and timely completion of inspections, inventories, staff evaluations, etc. Conduct regular manager meetings and pre-shift meetings with front line associates ensuring clear and direct communication for the shift. Attend and participate in Safety & Environmental meetings and National Park Service inspections. Under guidance of Operations Manager and Retail Coordinator, participate in and provide working direction for pre/post season setup/teardown of unit operations Manage payroll and applicable site-specific budget Maintain operation records such as schedules, payroll, deposits, and daily cash reports Ensure that cash controls standards are met in cash handling and safe accountability ensuring accuracy, organization, and security. Ensure health and sanitation guidelines are followed and standards are consistently met in F & B units. Ensure strong attention in food presentation, portion controls, and quality of product. Ensure stock levels are consistently met through-out the operations ensuring availability in product and ease of shopping with strong attention to merchandizing programs. Maintain a clean, sanitized and well-organized operation. Communicate and interact regularly and professionally with numerous people including Guest Services administrative staff and National Park Service representatives to