Retail Associate

The Retail Clerk is responsible for supporting the daily operations of our retail store, ensuring an exceptional experience for all guests by creating a warm and welcoming atmosphere. Key duties include greeting customers, assisting with product inquiries, managing inventory displays, restocking shelves, and operating the POS system to process transactions efficiently. The Retail Clerk plays an integral role in maintaining a high standard of service, fostering positive relationships, and contributing to a memorable guest experience. The ideal candidate is outgoing, detail-oriented, and passionate about customer service. They should possess a strong knowledge of our store offerings and the local area, with a desire to create a personalized experience for every guest. We are looking for a proactive individual who can work independently, solve problems effectively, and thrives in a dynamic environment. ESSENTIAL DUTIES & RESPONSIBILITIES Develop and maintain in-depth knowledge of the products we carry, as well as the surrounding area. Provide accurate information about daily events, on-property activities, and seasonal offerings. Greet and check in Sleigh Ride Dinner guests, assist with wine selections, and address questions related to the experience. Engage guests by sharing insights about the purveyors and artisans represented in our store. Maintain a clean, organized, and visually appealing retail space. Work independently, multi-task effectively, and greet all guests promptly to create a welcoming environment. Keep a positive, cheerful attitude at all times. Monitor merchandise levels and coordinate with management to restock items as needed. Arrange items attractively to create engaging displays that encourage purchases. Assist in ordering and receiving stock, ensuring all items are correctly priced and displayed. Conduct a monthly inventory of all retail items by the 5th of each month. Ensure all retail displays are well-maintained and visually appealing. Build a