Retail Manager

Responsible for all aspects of unit operation and floor management, including merchandise, equipment, and property to facilitate fulfillment of financial goals, company incentives and client standards.  Maintain a consistently high standard of guest service, cleanliness, product presentation, and cost control.   Supervise Retail Lead and Retail Clerks to ensure tasks are completed in a friendly, safe and efficient manner. ESSENTIAL FUNCTIONS Monitor, problem solve, and direct workers to ensure efficient and safe completion of all retail tasks daily Train, on-board, and schedule staff Regularly evaluate store floor visually for stock “holes” and respond appropriately Communicate regularly and professionally with numerous people including General Manager, Assistant General Manager, Warehouse Manager, and Retail Operations Manager to ensure efficient delivery and supply of all retail items Participate in management and safety meetings and National Park Service inspections Under guidance of General Manager, Assistant General Manager, and Retail Operations Manager, participate in and give working direction for pre and post season setup / teardown of gift shops, and maintain store to standards set by Retail Operations Manager. Manage staff appropriately to enforce standards and minimize personnel conflicts Maintain department records such as schedules, payroll, deposits, and daily cash reports Control the flow and number of guests in the operation Performs such other related duties as directed or required SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma/G.E.D. equivalent preferred National Park gift shop experience strongly preferred; six months retail supervision experience strongly preferred Basic computer knowledge and ability including Microsoft Windows, Outlook, Word, Excel, and retail POS systems PHYSICAL AND MENTAL REQUIREMENTS Move about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.Bend, lift, carry,