Shop Manager & Lead Mechanic

Shop Manager & Lead Mechanic Posted by p:ear on 02/03/2026 Job Basics Industry Sector: Bike Job Categories: Retail - Bike Mechanic - Ski Technician Company Type: Recreation State: OR City: Portland Country: United States Required Experience: Job Type: Full Time Salary: 57000-60000 Required to Relocate: Yes Required to Travel: No Employee May Telecommute: No Job Seeker Must Live Within: 25 miles Job Description & Requirements bike works by p:ear is a community bike shop managed by the nonprofit p:ear. In addition to providing high-quality bike repair, bike works builds pathways for youth ages 15–25 through our bike mechanic school and paid internship program. We promote the bicycle as a vehicle for social change, leveraging opportunity for East Portland residents and youth experiencing homelessness to build resilient, diverse communities. bike works is committed to making bicycling accessible and affordable to everyone. Our full-service shop offers everything from minor adjustments and tune-ups to full overhauls of refurbished bicycles and parts. Location: 14127 SE Stark St, Portland, OR 97233 Position: Shop Manager & Head Mechanic FTE: 1.0 (Tuesday–Saturday; occasional evenings and Sundays required) Reports to: p:ear Works Director Compensation: $57,000 annually ($60k for Spanish fluency) Benefits: 3 weeks paid vacation Health and dental insurance 3% SIMPLE IRA match Short-term disability 8 paid sick days Position Description The Shop Manager & Head Mechanic is a dynamic leader and highly skilled bicycle mechanic who helps guide and sustain bike works’ community-centered mission. This role supports the p:ear Works Director, oversees shop mechanics, manages daily shop operations, and mentors youth bike mechanic interns.bike works serves Portland’s Eastside communities by providing low-cost, low-barrier access to bike repair, refurbished bike sales, and hands-on education. This position plays a key role in balancing operational excellence, financial sustainability, and meaningful youth and community impact. Essential Job Functions As Shop Manager & Head Mechanic, you will provide leadership and oversight to a small, diverse team of mechanics and youth interns. You will build strong relationships with staff, youth, customers, and community partners while helping ensure a welcoming, efficient, and financially sustainable shop environment. Required Qualifications & Competencies Values, Leadership & Community Commitment to personal growth, humor, and emotional intelligence Strong collaborative leadership style with strategic and problem-solving skills Commitment to non-violence, trauma-informed care, and compassionate responses Awareness of one’s own identity and enthusiasm for cross-cultural relationship-building Strong commitment to equity, inclusion, and creating welcoming environments for all Ability to learn from and adapt to the cultural and community norms of p:ear youth Self-directed, highly motivated, and able to work effectively in fast-paced, sometimes chaotic environments Professional Mechanic Competencies Minimum 5 years of professional bicycle mechanic experience in a retail or nonprofit shop setting Advanced proficiency in diagnosing, repairing, and rebuilding a wide range of bicycles, with particular experience working on used and older bikes Strong understanding of drivetrain, brake, wheel, headset, bottom bracket, and suspension systems Ability to efficiently assess repairs, clearly communicate options, and prioritize safety and quality Experience setting and maintaining shop repair standards and quality control processes Comfortable training, mentoring, and supervising mechanics with varying skill levels Strong organizational skills related to parts tracking, work orders, and inventory management Excellent customer service and communication skills; bilingual abilities a plus Ability to work independently, problem-solve, and complete tasks with minimal oversight Essential Duties & Responsibilities Shop Management & Leadership Oversee daily shop operations, including repair flow, inventory, ordering, and forecasting Support and mentor shop mechanics and youth interns Maintain a safe, organized, and efficient work environment Identify barriers to service and recommend solutions to better serve the community Represent bike works and p:ear positively and professionally in all settings Attend p:ear fundraisers and community-building activities as required Mechanical & Technical Work Execute high-quality assembly, repair, and maintenance for all types of bicycles Assess repair needs and recommend clear, appropriate options