Sunrise Lodge Supervisor

Under direction of the General Manager, provide excellence in the gift shop and food service operations, including a consistently high standard of guest service, cleanliness, product presentation, cost control, and sales.   Complete guest transactions and assist employees with voids, corrections and related situations in a friendly, accurate, and efficient manner.  Manage the lodge in the absence of the General Manager. ESSENTIAL FUNCTIONS Monitor, problem solve, and supervise workers to ensure efficient and safe completion of all tasks daily Assist in training and scheduling of staff Complete sales in POS in an accurate, efficient and friendly manner; assist clerks with same Assist guests through friendly interactions, answering questions, and completing sales on register Maintain store displays daily through stock rotation, cleaning, and organizing Receive and verify quantities of food stock and merchandise, organize and stock store, set displays Assist in maintenance of department records such as schedules, payroll, deposits, and daily cash reports SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma/G.E.D. equivalent preferred National Park gift shop and/or food service experience strongly preferred Able to learn and use POS system including computerized cash register and credit card terminal Possess or be able to successfully complete ServSafe Manager and MAST/TIPS certifications Physical and Mental Requirements Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally Able to stand for extended periods Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in Eng